Delivery person delivering package to customer who ordered online from a company that has established sales order management

What is Sales Order Management?

Sales order management is a crucial part of running any successful company. Simply put, sales order management is the process of handling orders from when a customer decides to buy something until the product is paid for and delivered. It’s all about ensuring every order is processed accurately and efficiently, keeping customers happy and businesses running smoothly.

Person with warehouse in background surrounded by graphics representing elements of distribution management, i.e., a warehouse shelf of boxes, a conveyor belt with boxes, and a delivery truck

What is Distribution Management?

Getting the right products to the right customers at the right time is crucial. This is where distribution management comes into play. But what exactly is distribution management, and why is it so important for businesses? Whether running a small online business or managing a large distribution enterprise, understanding distribution management significantly impacts your efficiency and customer satisfaction.

Product-based business workers with boxes, computer, gear, checkmark and 5 stars in a speech bubble to represent, "How do companies deal with product recall management?"

How Do Companies Deal with Product Recall Management?

When a company issues a product recall, the stakes are high. Not only does a recall affect the company’s reputation, but it also poses safety risks to consumers and substantial financial risks to the company itself. Managing a product recall efficiently is crucial, yet the process can be complex, involving everything from identifying the problematic products to handling their return and communicating with the affected parties.