Distributor of kitchen, home, giftware, and ornaments
Popular Product Line: Happy Everything!™ featuring platters with decorative attachments for seasons, holidays and various celebrations.
Operations at a Glance
Systems unable to keep up with increased demand in SKUs, overall inventory and tracking in multiple warehouses
QuickBooks integrated solutions for automated EDI order management and fulfillment
60 hours saved per month in order processing and no more chargebacks
Coton Colors, a lifestyle brand defined by the motto: “never miss an opportunity to celebrate every day” reached prime demand for their kitchen/home and gift products.
They began to surpass the capacity of their small, single warehouse, and that of their accounting system, QuickBooks® as they expanded their SKUs and overall inventory.
The first matter of business for Coton Colors: A better inventory management solution
“Being able to manage demand with QuickBooks was getting a lot more complicated. We outgrew QuickBooks. The biggest limitations were inventory management. QuickBooks, overall for inventory management was a lot more manual,” Lauren Davidson, Inventory Manager said.
With QuickBooks as their sole system, Coton Colors faced challenges with stocking and tracking inventory in multiple warehouses, including an “on-the-water” warehouse for shipping overseas. So, in 2015, Coton Colors enhanced the functionality of QuickBooks by integrating it with Acctivate.
“Being able to use multiple warehouses was one function we really liked with Acctivate and then also that it still uses QuickBooks for invoicing purposes so that it would sync with QuickBooks.”
The addition of Acctivate lifted their previous limitations, while keeping QuickBooks intact for invoicing purposes and financial management. The simple bi-directional synchronization between the two systems now delivers one powerful, centralized solution to run their business.
The Next Matter of Business: An Integrated EDI Management Solution
Three years later, in 2018, Acctivate kept the pace with the continued growth of Coton Colors. Providing another seamless integration, Acctivate assisted Coton Colors with an automated and connected process for selling to large retailers. Acctivate, in combination with TrueCommerce as an integrated EDI provider, enabled Coton Colors to easily get their products on the virtual and physical shelves of large retailers, such as Belk®, Dillard’s, Macy’s®, Neiman Marcus®, and Wayfair®.
The solid relationships with retailers have opened the door for Coton Colors to have a seamless, connected EDI management solution as opposed to their former disjointed, less automated process.
Just as Acctivate was able to help Coton Colors as they grew into the need for an integrated EDI solution, Acctivate will continue to grow with them. With the addition of TrueCommerce they will be able to handle increases in order volume and can work with virtually any big-box retailers.
Coton Colors: Taking control of the busiest quarter
Now, with optimized order management and fulfillment, Coton Colors can handle significant demand in corporate orders, manage consumer drop-ship orders for Amazon, and supply products to large retailers, as they often experience during the holidays in the fourth quarter.
Coton Colors looks forward to more efficient, upcoming fourth quarters and reaping the benefits of an expedited order fulfillment process with Acctivate and TrueCommerce.
EDI Trading Partner Special Requirements Achieved
With the connection between Acctivate and TrueCommerce, Coton Colors effortlessly exchanges EDI documents with their trading partners, including ASNs, invoices and an automatic inventory upload. TrueCommerce also exchanges a packing list, which was mapped in an easy plug-and-play fashion with the already established relationship between Coton Colors’ retailers and TrueCommerce.
In terms of special requirements, Coton Colors also had any allowances and different fees mapped onto orders automatically.
Exceptional Implementation Experience Made Better with a Solid Partner Relationship
Implementing EDI proved just as seamless for Coton Colors as the actual integration through the solid, professional relationship between Eva at Acctivate and Kristi at TrueCommerce, who assisted them with the setup.
An Absolute Recommendation
With such a successful experience in customer service, integration, and overall functionality, Coton Colors recommends the Acctivate and TrueCommerce package to other companies.
Call us at 817-870-1311