Customer Success Manager

Matt Allen

Matt Allen
Customer Success Manager

Matt Allen

Matt Allen

Matt Allen, Customer Success Manager at Alterity, is an Acctivate inventory expert with a penchant for helping customers succeed with Acctivate. Matt applies his inventory management expertise to figure out new ways to resolve our customers’ business operating issues.

Matt takes pride in his ability to create comprehensive solutions to tackle the issues his customers bring him and in turn share his thought processes behind the solution with his colleagues for future support requests. What Matt values most about his experience at Alterity is the freedom to be an individual and not just a cog in the business machine. What always brightens Matt’s work day is the satisfaction of being a positive impact for customers and their companies.

When Matt was little, he wanted to grow up to be a pro athlete. As an adult, Matt is confident he would be a terrible fashion designer. If Matt could spend an evening in conversation with a deceased person, he would spend it with either Ayn Rand or Jim Morrison. Matt believes a conversation with Ayn would be incredibly illuminating. When it comes to Jim, Matt would want to confirm that he himself WAS Jim in his past life. What most intrigues Matt about technology is the growing interconnectedness of totally different technologies and how they all seem to blend into one another.

Role at Alterity:

Customer Success Manager

Creative Type:

The Producer

More fun facts…

Superpowers: Regenerative Healing, Subjective Precognition, Polyglotism, Super Speed

Hogwarts House: Gryffindor