Acctivate remote support is available by appointment only.
You should only attempt to begin remote support when instructed to do so by an Acctivate Support Representative.
You should only attempt to begin remote support when instructed to do so by an Acctivate Support Representative.
Enter in the provided code, below:

Help & Support
If you haven’t created a Support Request, please do so prior to requesting a remote support connection. Or if you are wanting to navigate all our customer resources, please visit the main Help & Support Center.