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Acctivate is the leading QuickBooks® integrated Inventory Management software package created by Alterity

Join a local software company serving hundreds of small businesses

We are currently hiring for the following positions:

Customer Support Specialist

We are looking for a technical support team member. The ideal candidate will be passionate about working with small business clients and solving complex technical problems.

  • This is an entry-level position, but we promote from within and our team includes many UTA graduates.
  • We will work with your school schedule; however the ability to work during normal business hours is important.
  • We will train the right candidate.

Job Description

  • Provide direct email, phone and remote desktop support for Acctivate users.
  • Publish knowledge base articles for common inquiries.
  • Participate in the Acctivate Community forum.
  • Assist clients with Microsoft SQL Server installation and maintenance.
  • Write complex database scripts using Microsoft SQL Server (T-SQL).
  • Document bugs and enhancement requests for our development team.

Qualifications

  • Must have excellent verbal and written communication skills in English.
  • Must be organized and detail-oriented.
  • Must have a passion to help small business customers succeed.
  • Experience with small business accounting software (QuickBooks preferred).
  • Experience with SAP Crystal Reports or a business report writing utility is a plus.
  • Experience with Microsoft SQL Server is a plus.
  • Experience working for and/or with small businesses is a plus.

Seeking a full-time software engineer who is passionate about building software.

Qualifications

  • Strong verbal and written communication skills in English.
  • Good time management skills, able to juggle numerous tasks simultaneously.
  • Holds or pursuing a bachelor’s or master’s degree in Software Engineering, Computer Science, or Information Systems.
  • Experience with desktop and Android development.
  • Familiarity with MS SQL Server, VB.NET, Windows Presentation Foundation, and Xamarin.Forms is a plus.
  • Must be authorized to work in the US.