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What is eCommerce Order Management?

It’s Monday morning, and you’ve just ordered a new gadget online. You’re excited and can’t wait for it to arrive. Will the package show up on Thursday or Friday, or next week? And, just like that, an email appears in your inbox thanking you for your business and contains tracking information and an estimated arrival date of Friday. Excellent – and welcome to the world of eCommerce order management!

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