JS Royal Home
Manufacturer & distributor of bedding and other home fashions
Operations at a Glance
A high-volume of constant orders increasingly getting harder to manage and fulfill.
Enhancing order management and fulfillment with a system that integrates to a variety of shipping solutions.
Efficiently processing 500+ orders from big box retailers and online customers per week.
One of the largest bedding manufacturers in the world
JS Royal Home, headquartered near Shanghai, China, opened a U.S. office located in Charlotte, North Carolina in 2007. JS Royal Home is considered one of the largest bedding manufacturers in the world.
What brought JS Royal Home to open a new location was the need for better sales, marketing, and supply chain support based in the U.S., along with customer demand.
“Our headquarters are two hours outside of Shanghai, and J.S. Royal Home is the U.S. subsidy. JS Royal Home is our U.S. office because a lot of customers don’t want to do monetary exchange unless it is done within the U.S., so that’s how we got our start,” said Elizabeth Whitley, eCommerce Marketing, Sales, & Merchandising Manager for JS Royal Home.
Royal Home has since opened two other lines, Affluence Home Fashions and Westwood Weavers, a fabric retailer for furniture upholstery. JS Royal Home predominantly sells to big-box retailers through EDI, including Walmart®, Amazon, Wayfair®, Overstock™, and Kohl’s®. Products from Affluence Home Fashions are also available for direct purchase from its web store.
With a steady flow of high-volume orders coming in every week, JS Royal Home needed to enhance their order fulfillment operations
With 500+ orders a week coming in from big-box retailers and online customers, JS Royal Home wanted to easily manage and process orders from one place with a few clicks of a button. They also wanted to establish a more efficient method for picking and packing.
They wanted a way to print packing slips and labels all at once to prevent spending time simply trying to match the correct pairs.
Utilizing Acctivate’s order management and fulfillment features to their fullest and an integration with a shipping solution
JS Royal Home receives a high-volume stream of EDI orders constantly. Acctivate’s EDI Manager helps to easily receive, sort, and process orders.
While a large portion of JS Royal Home’s orders come from big-box retailers, they also actively receive online orders from their web store and eCommerce marketplaces. The order manager allows for fast order processing thanks to a batch process that can be done with a couple of clicks.
Shipping Workstation Interface & StarShip Integration
Acctivate’s Shipping Workstation Interface allows a business to integrate with shipping carriers of their choice or a shipping solution like StarShip, and easily manage all carriers and shipments in one central place. The Shipping Workstation Interface also makes printing packing and shipping labels simple and pain-free. JS Royal Home uses Acctivate’s Shipping Workstation integrated with StarShip to further enhance their fulfillment operations.
Acctivate’s multi-location control makes it easy for a warehouse to attach multiple locations to the same SKU, allowing for easier warehouse organization and picking.
A helpful software for more efficient processes
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