Cross-Channel Order Management

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“Acctivate helped us grow exponentially very quickly because it took all the data and put it into one source and, with that one source, we were able to manage our inventory, our order processing – our customer service was more accurate in the information they could give to our customers, which made our responses more immediate and served our customers’ needs.

When you combine all those factors together, Acctivate helped grow our business and it continues to do so today.”

Derrick Ricketts

National Sales Manager

Cross-Channel Order Management: Inventory Sync

Cross-channel inventory sync is another way to refer to inventory synchronization across an organization. Multi-channel inventory sync lets a business first determine how much availability is shown for different channels and, second, provides automatic updates across channels via the sync as orders come in and are processed.

With Cross-Channel Inventory Sync:

• Synchronize inventory availability across all channels.
• Set different availability amounts per channel or equally across the board.
• Stress less as inventory amounts are updated accordingly as orders come in across all sales channels.
• Utilize automated inventory alerts with suggested re-order amounts.
• Prevent lost sales and lengthy fulfillment times due to unavailable item purchases.

Cross-Channel Order Management

Dynamic cross channel order management is key for increasing real-time visibility, enhancing efficiency, preventing errors, and fulfilling orders quickly. Acctivate provides extensive cross-channel order management features perfect for streamlining order processing and fulfillment for all channels.

With Cross-Channel Order Management:

• Handle any order volume with ease.
• Simplify handling of complex orders.
• Automate two-way sync of orders, tracking info, product availability, and customers with time intervals settings for web stores & eCommerce marketplaces.
• Gain full visibility of incoming/outgoing EDI transactions for each trading partner.
• Ship orders from multiple channels quickly and on time.

Cross-Channel Inventory Management for QuickBooks

Acctivate is designed with a bi-directional integration to QuickBooks. Acctivate provides QuickBooks users advanced inventory, order, and business management capabilities while continuing to maintain financials within QuickBooks.

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“From a warehouse and an inventory perspective, Acctivate has definitely helped. It’s freed up a lot of time for me so I can focus on bigger, more important issues. It helps me keep track of everything. If someone says, ‘We need to promise this item to this customer, do we have it?’ I can confidently respond, ‘Yes, we do.’ I can see live numbers instead of having to do the adjustments myself. That has been very helpful.”

Marc Tull

Warehouse Manager

Cross-Channel Order Management: Drop Shipping Automation

Drop shipping automation is an easy way to quickly maximize warehouse space and optimize warehouse operations, offer new products, and enter new markets around the world. Acctivate’s dropshipping automation wizard makes drop shipping a seamless process, leaving more time for warehouse teams to focus on in-house fulfillment while drop-shipped sales reach new heights.

With Drop Shipping Automation:

• Maximize precious/limited warehouse space.
• Streamline in-house fulfillment.
• Reduce purchase of slow-moving and stale inventory.
• Expand product offerings.
• Enter new markets.

Cross-Channel Order Management with product returns management

Customers typically don’t enjoy returning products because return processes are often tedious, time-consuming, and frustrating. Acctivate’s product returns management helps cut out the unnecessary steps of a return, streamline the process, and even offer return policy perks. Multi-channel inventory management lacking strong product return capabilities will only bog down returns and irritate customers.

With Product Returns Management:

• Reduce preventable returns.
• Honor returns policies.
• Provide return policy perks.
• Provide refunds, exchanges, and repairs quickly.
• Communicate easily and clearly with customers throughout process.
• Understand return trends better.