Some days does it feel like you are running two (or more) businesses – one for your web store and one for your main business?
It’s a common situation.
Businesses select a best-in-class web store platform – and are happy with it – but end up running two systems.
And, as ecommerce continues to grow, so do the opportunities and challenges.
Separate systems: Running a non-integrated web store and operational systems for handling the rest of the business can result in issues with inventory availability, order tracking, and customer service inquiries.
Order fulfillment: Pick accuracy, on-time shipping, and real-time tracking are critical to customer satisfaction. No longer a nice to have – advanced order fulfillment capabilities that exceed those offered by web store platforms are required for online customer satisfaction.
Multi-channel: Customers may purchase from a company across multiple channels – online, offline, by phone, fax, mail order, telephone orders, and/or from a catalog – but they expect their inquires to be handled the same, regardless of how or where they purchased.
What if you could keep your web store software but consolidate all back office information and manage customers across all channels into one system?
Manage all your channels, inventory & your entire business in one place with…
Acctivate web store & ecommerce integration enables automated synchronization of orders, tracking information, product availability and customers between Acctivate and the web store.
Companies can accommodate order volume by configuring a web store sync to run automatically at time intervals of every 5, 15, 30 or 60 minutes.
Acctivate seamlessly integrates with best in class, well-known web store platforms including:
Don’t see your web store listed? Contact us – we are actively developing integrations with other web store platforms.
Acctivate inventory software for ecommerce & web stores user, KIND Snacks
Web store & ecommerce inventory management: Key features
- Orders imported from websites are handled as all other Acctivate orders with system-wide access to order, inventory, product, warehouse, credit, or customer service information, history, reporting, notes, alerts & activity management.
- Multi-channel customer management – online, offline, mail order, telephone order, catalog
- B2B or B2C capabilities
- All product attributes available online including images & descriptions
- Real-time credit card payment processing that is fully integrated with Acctivate with stored/recurring charge capabilities or credit card processing via existing processor with Acctivate data synchronization for storing order, customer service and payment data
- Simple, automated order synchronization between Acctivate and web store
- Default fields can be set in Acctivate for fields not supplied by web store
- Batch processing of web orders allows for efficient processing
- Ability to set primary warehouse with override to alternate warehouses
- Promotion codes
- FedEx, UPS, USPS, ShipRush and DHL shipping integration with tracking information available to customers via email
- Backorders or pending orders can be released for shipment anytime in the future
- Web store items can be drop shipped with the click of a button
- 3PL support
- Direct integration with QuickBooks
- Custom reports utilizing Crystal Reports®
- User-level permission management
Acctivate web store & ecommerce inventory management user, Orient Express
Adding power to your ecommerce operations and web store
Integrating your web store with affordable, award-winning Acctivate delivers company-wide functionality to your business that will help you manage and coordinate the resources, information, and functions across your company — locally and globally, today and tomorrow.
Integrate your web store & ecommerce operations with Inventory management
Acctivate is the premier solution for inventory management & warehousing, with advanced features such as purchasing, multi-location warehouse management, barcoding, kitting, assemblies, and lot & serial number tracking and… inventory availability is synchronized between Acctivate & the web store automatically.
Acctivate web store & ecommerce inventory management user, Chrome
Integrate your web store & ecommerce operations with multi-channel customer service
Acctivate enables multi-channel order & customer management across all channels and equips the entire company with easy to access and use customer service tools.
Orders imported from the web store are handled as all other Acctivate orders with system-wide access to order, inventory, product, warehouse, credit, or customer service information, history, reporting, notes, alerts & activity management.
Acctivate web store & ecommerce inventory management user, Ugly Mug Coffee
Integrate your web store & ecommerce operations with order fulfillment
Acctivate’s picking & shipping tools are designed to reduce errors, eliminate bottlenecks, optimize worker productivity and assist in the process of satisfying customers time and again.
Outsource to 3PL or use drop ship for your orders? Acctivate supports companies that have chosen to outsource their warehousing and distribution operations to third-party logistics (3PL) providers and accommodates drop-shipments that go from your vendor directly to your customer.
Integrate your web store & ecommerce operations with tools to understand and grow your business
Acctivate brings your company together in a single system — management, purchasing, warehousing, sales, marketing, shipping, and customer service — increasing productivity and enabling real-time access & visibility across your entire business.
Acctivate’s customizable dashboards, decision support tools, custom report capabilities & business activity management tools enable managers to coordinate the resources, information, and functions across the company — locally and globally.
Integrate your web store & ecommerce operations without leaving QuickBooks
Just as Acctivate integrates with major web store solutions, Acctivate also integrates with QuickBooks, enabling users to gain advanced inventory & business management tools without leaving QuickBooks.
Acctivate web store & ecommerce inventory management user, Christmas Designers
Explore Acctivate’s features
Acctivate is packed with features for your entire business. We invite you to explore more or, if you’d like to get started with a free trial, let us know here or give us a call at 817-870-1311.