Order Fulfillment Software

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Order fulfillment software
Order fulfillment software helps businesses manage and coordinate the process of picking, packing, shipping, and tracking orders.
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What is order fulfillment software?

Order fulfillment software is used by businesses to manage their order processing and delivery operations, allowing companies to automate the process of receiving and processing orders, managing inventory, and shipping products to customers.

Order management and fulfillment software can significantly improve accuracy and simplify the many tasks associated with fulfilling orders and getting packages to customers.

Discover FULFILLMENT

The process of order fulfillment: where accuracy and speed must co-exist

Order fulfillment is the process of selecting or picking the item or items from inventory to fulfill a customer’s order. The items are prepared and packaged for transport, then shipped to the customer. Order fulfillment software automates the order fulfillment process, reducing errors, optimizing worker productivity and eliminating bottlenecks.

It sounds simple enough, but as anyone in order fulfillment can attest, it is a point in the order process that demands both accuracy and speed – which are frequently difficult to simultaneously accomplish.

The last critical steps before the moment of truth when the customer receives the order, order fulfillment may be the most crucial in the sales and order management process. While order fulfillment is a big task, it can be simplified with order fulfillment software.

Acctivate inventory management & order fulfillment software user, Jewish Educational Toys

Acctivate inventory management & order fulfillment software user, Jewish Educational Toys

Acctivate inventory management & order fulfillment software user, Jewish Educational Toys

“Within the first couple of years after we got onto Acctivate, our busy season used to require multiple temporary employees to take, process, and pack orders and it used to be fast and furious. We used to have four phone lines going at once and people waiting.

Once Acctivate was in full swing here, I remember the first busy season we sort of looked to each other and said, ‘Are we having a bad year? What’s happening – the phones aren’t ringing much.’ And it turns out that our sales were the same or higher. Everything took place so quickly that we didn’t require so many temporary workers other than to pack orders but the processing and taking of orders so vastly improved that it never feels that busy anymore.”
Hershel Belkin
IT & Sales Manager
Acctivate inventory management & order fulfillment software user, Jewish Educational Toys

Acctivate inventory management & order fulfillment software with picking & packing your way

Maximize outbound operations

  • Configurable pick routines: Create tailored pick sequence paths to meet your business needs in single or multi-warehouse environments
  • Individual order picking: Pick each order separately from a picking document. Packing slip identifies contents for every box to be picked & shipped at the box level
  • Consolidated or batch picking: Combine pick lists to create a bulk picking list of items from multiple orders
  • Zone picking: Picking for fulfilling orders occurs by zones or sections within the warehouse
  • Priority order picking: Prioritize picking lists for shipments requiring immediate shipment
  • Paper picking: Orders are picked with customizable pick lists that are printed or reprinted.
  • Ticket information can include items, quantity, locations, ship date, order date, shipping carrier, terms, customer type, or other system information.
  • Mobile picking: Pick the product from a mobile handheld computer with barcode reader with no printed paperwork required. Capture product barcode, bin barcode, and/or lot or serial numbers.
  • Positive confirmation: Pickers can be required to provide positive confirmation of the product or lot by scanning the product’s bar code
  • Lot number management: Pre-assign specific lot or serial numbers for the warehouse to pick or allow warehouse personnel the convenience of picking any number and record it when shipping. FEFO (First Entered First Out) capability for lots with expiration dates.
  • Substitutions: Item substitutions can be managed automatically by pre-defined, date-specific substitutions or manually at the warehouse level (with permissions)
  • Order specific picking instructions: Orders may include picking instructions viewable by warehouse personnel and printed on customer documentation noting specialized delivery needs or expiration dates.
  • Order specific special instructions: Orders may include special instructions viewable by warehouse personnel but not printed on customer documentation noting specialized delivery needs or expiration dates.
  • Customized packing documents: Create customized & personalized packing documentation using Crystal Reports® including bills of lading, invoices, packing slips, shipping labels, and customer thank you notes.
  • Custom reports using Crystal Reports® enable reporting and extensive filtering on any field containing information within Acctivate to analyze worker productivity, order completed, quantities picked or error rates, test and compare different pick route methods, analyze returns and error rate improvements over time periods and more.

Acctivate inventory management & order fulfillment software user, Europe2You

Shipping Workstation for order fulfillment user - Europe2You

Acctivate inventory management & order fulfillment software user, Europe2You

“If we had to manually type everything, it’d take an additional couple of minutes for each order. You’re talking 400 minutes, which is an extra 6.6 hours. That’s almost one day’s worth of labor saved with Acctivate’s shipping workstation integration per week.”
Gregory Callas
Logistics Manager
Shipping Workstation for order fulfillment user - Europe2You

Inventory & order management software that makes shipping a breeze

FedEx, UPS, USPS, StarShip & DHL integration with order fulfillment

The Acctivate Shipping Workstation integrates directly with FedEx, UPS, USPS, StarShip & DHL to provide order & address information and to collect package information.

  • FedEx, UPS, USPS, StarShip or DHL system requests Acctivate order number and lookup address directly from Acctivate database
  • FedEx, UPS, USPS, StarShip or DHL system will automatically supply package tracking and shipping cost to Acctivate
  • Acctivate displays package details when order is invoiced

Acctivate order fulfillment & inventory management software user, TMi-ASG

Order fulfillment software user

Acctivate order fulfillment & inventory management software user, TMi-ASG

“From a time standpoint, we’re not redundantly keying the data with Acctivate’s Shipping Workstation Interface integration. The ability to cross import the tracking number back into Acctivate saves us tons of time later on by not having to go look up on paper — or anywhere else — and have that tracking information available right there on the screen.

I would say we spend probably a fourth of the time that we used to spend – all the duplicate data entry is removed and the Shipping Workstation Interface integration gives us the ability to just type an order number in and it will auto import and populate information. UPS WorldShip sends the notification that the product’s shipped, as well as the tracking numbers and the order number – and we’re done.”
Ron Oliver
Vice President
Order fulfillment software user

Inventory & order management software with other shipping options

Less than Truckload (LTL) and other carriers: Print the bill of lading and shipping labels from Acctivate

Acctivate inventory management & order fulfillment software user, Rainbow Book Company

Acctivate inventory management & order fulfillment software user, Rainbow Book Company

Acctivate inventory management & order fulfillment software user, Rainbow Book Company

“The speed with which we can get our warehouse guys back to work, instead of sitting at the shipping station has clearly increased with Acctivate.

The Shipping Workstation Interface integration with Acctivate saves us a ton of time. We use barcodes on our orders so as we interface with UPS, we use a barcode scanner to scan the barcode on the order and it automatically populates the order number in the UPS field and then populates all the shipping information as necessary. It also allows us to add email information which in turn allows us to notify our customers through UPS WorldShip as soon as an order gets shipped.”
Michael Sherman
Co-owner
Acctivate inventory management & order fulfillment software user, Rainbow Book Company

Case lot shipping

  • Large, multi-package shipments with packages going to various shipping addresses
  • Scan/enter order numbers into Acctivate
  • Acctivate automatically pulls package information (by box) and prints a label for each box
  • Data is exchanged with FedEx, UPS, USPS, StarShip or DHL and tracking number and shipping cost details are supplied to Acctivate
  • FedEx, UPS, USPS, StarShip or DHL orders are automatically marked as shipped enabling use of the Invoicing Wizard to easily invoice all shipped orders at the end of the day

Acctivate inventory management & order fulfillment software user, Eclipse Aesthetics

Acctivate inventory management & order fulfillment software user, Eclipse Aesthetics

Acctivate inventory management & order fulfillment software user, Eclipse Aesthetics

“We also use UPS WorldShip to ship product and we’re using Acctivate integration to allow it to bring the freight cost back into the order.

It makes it much easier to process the order and complete the invoice without having to rekey in freight costs.

That definitely speeds up the shipping process, not having to key in the customer information into UPS. Just by keying in the order number we’re able to immediately pull that information in and then also the fact that it’ll pull that information back into Acctivate into the order saves us a great deal of time.”
Paul O’Brien
CFO
Acctivate inventory management & order fulfillment software user, Eclipse Aesthetics

Inventory management & order fulfillment software with shipping & handling billing options

Shipping costs may be selectively added to invoice with the following options:

  • Standard pack: Pre-recorded product weights will calculate without weighing at time of shipment
  • Bill exact cost of shipping
  • Bill exact cost of shipping plus a handling fee
  • Flat fee: Bill a flat fee
  • Obtain shipping costs from third party (3PL provider) and add to invoice

Acctivate inventory management & order fulfillment software user, Texas Barcode Systems

Acctivate inventory management & order fulfillment software user, Texas Barcode Systems

Acctivate inventory management & order fulfillment software user, Texas Barcode Systems

“In the past, we waited until the next day to do our billing. Then, we had to manually go through our UPS and FedEx shipping reports and manually enter the tracking numbers and freight costs.

The way Acctivate handles pulling all the data over — you don’t have to key in any data. It cuts out a lot of error.”
David Edwards
President
Acctivate inventory management & order fulfillment software user, Texas Barcode Systems

Inventory management & order fulfillment software with tracking

  • Tracking information is automatically supplied to Acctivate from UPS, FedEx, USPS, StarShip or DHL
  • Acctivate can provide FedEx, UPS, USPS, StarShip & DHL email address information for notification
  • Acctivate can automatically generate customer emails to provide order status and tracking information
  • Single-click access to shipping & tracking information on shipper website from Acctivate CRM for customer service inquiries

Acctivate inventory & order management software user, Arabel

Acctivate inventory management & order fulfillment software user, Arabel

Acctivate inventory & order management software user, Arabel

“Acctivate has helped us with UPS shipping since we have it integrated. Tracking information shows up on the orders or the invoicing. It helps a lot with tracking and I would say it has sped up our shipping process more than 50%.”
Frank Santiesteban
IT Manager
Acctivate inventory management & order fulfillment software user, Arabel
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